Legal Document

kee99 Terms and Conditions

Please read these terms carefully before using the kee99 platform. This document contains all important information regarding accounts, bonuses, payments, and responsible gaming.

Last Updated: January 2026 — This document may change from time to time. The latest version will always be available on this page.
Age Restriction: kee99 is for users aged 21 and above only. Minors are strictly prohibited from creating or using an account on this platform.

1 Introduction and Acceptance

kee99 (hereinafter referred to as "the Platform", "we", or "kee99") is a trusted online betting and casino service provider in Bangladesh. These Terms and Conditions ("Terms") apply to the use of the kee99 website and all its services.

By creating an account on kee99 or using any service on the platform, you are automatically considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.

We reserve the right to modify or amend these Terms at any time. Any changes will be published on this page and will take effect from the date of publication. It is the user's responsibility to visit this page regularly to stay informed of any updates.

2 Eligibility and Registration

2.1 Age and Eligibility Requirements

To open an account and use services on kee99, you must meet the following conditions:

  • You must be at least 21 years of age.
  • You must use the platform entirely of your own free will and by your own decision.
  • You must be legally capable and of sound mind.
  • No account in your name has previously been closed or banned.

2.2 Account Creation

Each user may create only one account. Creating multiple accounts is strictly prohibited and may result in permanent closure of the account. You must provide accurate and complete information when creating an account.

2.3 Identity Verification

kee99 reserves the right to verify your identity at any time. Failure to respond to a verification request may result in temporary suspension of the account. Identity verification may be mandatory before withdrawals. All information will be kept secure in accordance with our privacy policy.

3 Account Security

It is entirely your responsibility to protect the security of your account. Keep your login credentials (username and password) confidential and never share them with any third party.

You must:

  • Use a strong and unique password.
  • Immediately notify our support team if you notice any suspicious activity.
  • Log out of your account at the end of each session.
  • Avoid using your account on public or shared devices.

kee99 will not be liable for any loss resulting from unauthorized use of your account, unless it is proven that the incident occurred due to our own negligence.

4 Deposits and Withdrawals

4.1 Deposit Rules

The following payment methods are accepted for depositing funds on kee99: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳500 (for each method).

All transactions will be completed in Bangladeshi Taka (BDT). Deposits are generally reflected in the account instantly. If there is a delay in any deposit, please notify our support team.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 1 hour. Before withdrawing, your account must have sufficient balance and any active bonus wagering requirements must be met.

Withdrawals can only be made to the payment method you used to deposit (where applicable). kee99 reserves the right to hold a withdrawal if fraudulent activity is suspected.

4.3 Transaction Verification

All transactions are reviewed by the kee99 security team. If an unusual or suspicious transaction is identified, additional verification may be required. kee99 may use approved third-party payment processors.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members at kee99 will receive a 150% bonus on their first deposit up to a maximum of ৳10,000. To receive this bonus, the new member must accept the bonus terms and conditions. The wagering requirement for the bonus is 10 times (10x), meaning you must wager 10 times the bonus amount before withdrawing.

5.2 General Bonus Terms

  • A bonus may only be claimed once, unless otherwise specified.
  • Bonuses or winnings earned from bonuses cannot be withdrawn without meeting the wagering requirements.
  • Each bonus may have a specific expiry period — once expired, the bonus will be automatically cancelled.
  • If an attempt to claim bonuses from multiple accounts is detected, all associated accounts will be closed.
  • kee99 reserves the right to modify, suspend, or cancel any bonus or promotion.

5.3 VIP Program

The kee99 VIP program has five levels: Bronze, Silver, Gold, Platinum, and Diamond. Through active play, you can advance to higher levels and receive weekly cashback benefits — up to 0.2% for Bronze, 0.5% for Silver, 0.7% for Gold, 1.0% for Platinum, and 1.2% weekly cashback for Diamond. Detailed terms related to VIP benefits may apply separately.

6 Betting and Gaming Rules

6.1 Betting Rules

All decisions related to bets are final and will be made at kee99's discretion. If a bet is cancelled due to a technical error, the bet amount will be refunded. kee99 reserves the right to void winnings obtained through programming errors or incorrect odds.

6.2 Prohibited Activities

The following activities are strictly prohibited:

  • Participating in match fixing or any fraudulent activity.
  • Placing bets using automated bots or software.
  • Strategic betting with the intent to circumvent bonus terms.
  • Hacking accounts or using another person's account.
  • Money laundering or use of illegal funds.

6.3 Game Fairness

All games on kee99 are operated using certified Random Number Generators (RNG), which ensure impartial and fair results. We ensure a safe and reliable environment through fair play and SSL encryption.

7 Responsible Gambling

kee99 gives the highest priority to responsible gambling. We believe that gambling is a form of entertainment, not a source of income. We advise all our users to play responsibly.

We provide users with the following tools:

  • The ability to set deposit limits.
  • Self-exclusion option.
  • The ability to take a break.
  • The ability to review gaming history.

If you are affected by a gambling problem, please contact our support team or visit our Responsible Gaming page.

8 Copyright and Intellectual Property

All content on the kee99 website — logos, designs, text, graphics, software, and other elements — is the intellectual property of kee99. Reproducing, distributing, or using this content for commercial purposes without prior permission is prohibited.

Games and content from third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, and others are protected by their respective intellectual property laws.

9 Limitation of Liability

kee99 accepts no liability in the following cases:

  • Loss in a game or bet due to internet disconnection.
  • Data theft due to malware or viruses on your device.
  • Delays due to errors in third-party services or payment gateways.
  • Service unavailability due to unexpected technical issues.
  • Loss caused by the user's own negligence.

In any circumstance, kee99's maximum liability will be limited to the current balance of your account.

10 Account Suspension and Closure

kee99 reserves the right to temporarily suspend or permanently close an account at any time for the following reasons:

  • Any violation of these Terms.
  • Suspicion of fraudulent or dishonest activity.
  • Providing false information or failure to complete identity verification.
  • Operating multiple accounts.
  • The account remaining inactive for an extended period.

If you wish to close your account voluntarily, please contact our customer support team. After account closure, any valid balance will be returned, but bonus amounts will be cancelled.

11 Privacy and Data Protection

kee99 gives the highest importance to the protection of your personal information. Full details of how we collect, use, and protect your information can be found on our Privacy Policy page. This privacy policy is an integral part of these Terms.

We use SSL encryption and modern data security technologies to keep your personal and financial information safe. We do not sell your information to third parties, however, in cases of legal obligation, information may be shared with the relevant authorities.

12 Dispute Resolution and Complaints

If you have any dispute or complaint with kee99, please first contact our customer support team. We will always try to resolve the matter in a fair and transparent manner.

To submit a complaint:

We will respond to complaints as quickly as possible after receipt. If a resolution cannot be reached through customer support, the matter will be escalated to a higher level for review.

13 Service Changes and Availability

kee99 reserves the right to modify, upgrade, or temporarily suspend its services at any time. There may be temporary interruptions to the service due to maintenance or technical upgrades. Before significant changes, we will try to notify users as much as possible in advance.

When new games or features are added, they will be governed by these Terms, unless separate terms are applied. kee99 does not guarantee that any specific game or betting market will always be available.

14 Applicable Law and Final Provisions

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect. If kee99 does not enforce any term, that will not be considered a waiver of that term.

The version of these Terms as written is final. In the event of any ambiguity, kee99's interpretation will be considered final.

For any questions regarding these Terms, please contact our customer support team: [email protected] — or use our 24/7 live chat facility.